Managing Online Learning Tools in Chinese Higher Education: Strategic Impacts During and After COVID-19

Abstract

This research addressing the significant challenges and transformations in educational practices brought about by the COVID-19 pandemic. The rapid shift to online learning highlighted the need for effective management of digital tools, as institutions struggled to maintain engagement and educational quality. The primary objective of this study is to evaluate the effectiveness of various online learning tools, understand the experiences of educators and students, and propose strategies for future implementation. Utilizing a qualitative methodology, the research involved in-depth interviews and focus groups with faculty and students across multiple Chinese higher education institutions. Participants evaluated platforms such as Zoom, Moodle, WeChat, and Tencent Meeting, focusing on usability, engagement, and overall effectiveness in achieving learning outcomes. The findings reveal distinct preferences for specific tools, with Zoom and WeChat emerging as particularly effective in fostering engagement and interaction. However, challenges related to accessibility and the varying effectiveness of different platforms were also identified. The study concludes with actionable recommendations for integrating hybrid learning models, enhancing technological infrastructure, and ensuring ongoing support and training for educators. These insights aim to guide institutions in creating a more effective and inclusive online learning environment in the post-pandemic landscape.